Enquiries inbox
Patient enquiries
Every WhatsApp, Instagram and website message in one inbox — scored and triaged by AI so the front desk works the hottest leads first.
Bongani Zulu
Emergency — toothache · via WhatsApp
Severe pain since last night, needs to be seen today. AI offered a same-day emergency slot — patient accepted.
95% intentHigh urgency
Tasneem Ebrahim
Teeth whitening · via WhatsApp
Wants whitening before her wedding on 27 June. Asking about price and earliest slot.
88% intentHigh urgency
Pieter Coetzee
Implants · via Website
Missing two molars, asking whether implants or a bridge is better. Price-sensitive but motivated.
74% intentMedium urgency
Rachel Naicker
Botox & filler · via Instagram
Saw a before/after reel, asking about Botox for forehead lines. Browsing, not yet committed.
61% intentLow urgency
Werner Steyn
Routine check-up · via Website
New to the area, hasn't been to a dentist in ~3 years, wants a general check-up.
52% intentLow urgency